Customer experience

Browse all the content we have for the topic 'Customer experience'

Core Web Vitals: Google’s 2021 Update
Insight
Digital Marketing
Customer Experience
Website Development
2 minute read
27.09.21

Core Web Vitals: Google’s 2021 Update

What are core web vitals? And how do I know what I need to do? In this post, we break down exactly this and help you stay up-to-date with your website’s SEO.

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Social Media Aesthetic - why it’s not just about looking good
Insight
HubSpot
Customer Experience
Digital Transformation
2 minute read
23.09.21

Social Media Aesthetic - why it’s not just about looking good

In modern social media marketing, looks matter more than ever. It’s not surprising that companies are producing more simplistic images to catch the eye.

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Taking the friction out of onboarding HubSpot
Insight
Digital Marketing
Customer Experience
4 minute read
27.05.21

Taking the friction out of onboarding HubSpot

HubSpot is a very capable and attractive platform, but like all software, it needs careful and considered onboarding and adoption.

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20 More content ideas for your newsletter...
Insight
Digital Marketing
Customer Experience
2 minute read
15.02.21

20 More content ideas for your newsletter...

20 More content ideas for your newsletter...

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PodSpot #15 - The wonderful world of workflows
Podcast
Digital Marketing
HubSpot
Customer Experience
PodSpot
Sales Capability
26 minute listen
14.01.21

PodSpot #15 - The wonderful world of workflows

In episode fifteen of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson and Matt Wood of ClientsFirst. Together they discuss HubSpot workflows: What are they? How do they work? And how can they help businesses?

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PodSpot #13 - Are you getting the most out of Hubspot?
Podcast
Digital Marketing
HubSpot
Customer Experience
PodSpot
Sales Capability
23 minute listen
11.12.20

PodSpot #13 - Are you getting the most out of Hubspot?

In episode thirteen of PodSpot, the unofficial UK HubSpot podcast, we bring you a conversation between Kerry Thompson and Jon Pittham of ClientsFirst. Together they discuss how some HubSpot users aren’t utilising HubSpot to its fullest potential, and how that can change.

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Introducing HubSpot's custom objects
News
HubSpot
Customer Experience
Website Development
3 minute read
19.11.20

Introducing HubSpot's custom objects

Introducing custom objects: a new way to store, sort, and report on the data that your business needs to grow within the HubSpot CRM.

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What's next for digital in 2021?
Insight
Digital Marketing
Customer Experience
Digital Transformation
Website Development
6 minute read
23.10.20

What's next for digital in 2021?

With work-from-anywhere and the ‘Great Digital Migration’ becoming part of the norm, digital needs to be the focus of your 2021 strategy.

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Virtual events in 2020: How INBOUND is getting it right
Insight
Digital Marketing
Customer Experience
Digital Transformation
5 minute read
10.09.20

Virtual events in 2020: How INBOUND is getting it right

INBOUND2020 is coming up fast so we are looking at how we can successfully transition from IRL events to digital events this year.

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The 4 Pillars of Digital Transformation
Insight
Customer Experience
Digital Transformation
11 minute read
08.09.20

The 4 Pillars of Digital Transformation

Data is one of the four pillars of digital transformation which are the keys to creating and implementing a successful transformation strategy.

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What our web development process looks like
Insight
Customer Experience
Website Development
API & Integrations
5 minute read
20.08.20

What our web development process looks like

We don’t think that an agency’s web development process should be a mystery. That’s why we’re sharing the full thing with you here.

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How to create a Knowledge Base on HubSpot
Insight
HubSpot
Customer Experience
4 minute read
07.08.20

How to create a Knowledge Base on HubSpot

Knowledge Base is HubSpot’s FAQ feature. If you use HubSpot Service Hub, you could take advantage of it to improve your online offering...

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