Customer experience

Browse all the content we have for the topic 'Customer experience'

The benefits of hiring a HubSpot Certified Trainer
Insight
HubSpot
Customer Experience
3 minute read
04.08.20

The benefits of hiring a HubSpot Certified Trainer

There are a lot of benefits in hiring a HubSpot Certified Trainer instead of using the HubSpot Academy for your team.

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How does CMS Hub compare to WordPress and Joomla?
Insight
HubSpot
Customer Experience
Website Development
4 minute read
27.07.20

How does CMS Hub compare to WordPress and Joomla?

There are many different CMS options. We show how HubSpot's CMS Hub stacks up against WordPress and Joomla - two of the web's most popular options.

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Getting the most out of integrations with HubSpot CMS
Insight
HubSpot
Customer Experience
API & Integrations
3 minute read
24.07.20

Getting the most out of integrations with HubSpot CMS

There may be times when you'll want to integrate additional applications into your HubSpot CMS site. Here's what integrations are and why they're useful.

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PodSpot #3 - Automating with Workflows in HubSpot
Podcast
Digital Marketing
HubSpot
Customer Experience
PodSpot
36 minute listen
17.07.20

PodSpot #3 - Automating with Workflows in HubSpot

In the third episode of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at ClientsFirst, talks with Jon Pittham, Managing Director at ClientsFirst. Together they explore automation through the HubSpot workflow tool.

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Smart content: What is it and do I need it?
Insight
Digital Marketing
Customer Experience
Website Development
2 minute read
08.07.20

Smart content: What is it and do I need it?

Smart content is a powerful tool that can make your website experience stand out through personalisation.

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PodSpot #2 - Smart content: Personalisation made easy with Donal Keaveney
Podcast
Digital Marketing
HubSpot
Customer Experience
PodSpot
34 minute listen
02.07.20

PodSpot #2 - Smart content: Personalisation made easy with Donal Keaveney

In this episode of PodSpot, the unofficial UK HubSpot podcast, Matt Wood, Digital Strategist at ClientsFirst, talks with Donal Keaveney, Go-to-Market Lead for CMS Hub at HubSpot EMEA. Together they discuss both the CMS Hub and a favourite HubSpot tool, smart content.

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How to remove friction from your sales process
Insight
Customer Experience
Sales Capability
3 minute read
05.06.20

How to remove friction from your sales process

Right now, sales are low but volume will be increasing, so what can you do to remove friction from the sales process?

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Why marketers need an agile website in uncertain times
Insight
Digital Marketing
Customer Experience
Website Development
2 minute read
26.05.20

Why marketers need an agile website in uncertain times

Uncertain times call for quick, decisive changes and that means your website needs to be as flexible as your team.

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Keep Selling: Focusing on customers during uncertain times
Insight
Customer Experience
Sales Capability
2 minute read
31.03.20

Keep Selling: Focusing on customers during uncertain times

Ensure that your sales team still has purpose and momentum during these trying times by refocusing on customer needs.

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How your Customer Success team can make or break your business
Insight
Customer Experience
Sales Capability
3 minute read
03.03.20

How your Customer Success team can make or break your business

We look at why it’s vital that your business has a strong customer success team that pays dividends in the short and long term for your business growth.

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What is sales enablement?
Insight
Customer Experience
Sales Capability
2 minute read
13.01.20

What is sales enablement?

Sales enablement is vital to creating a strong sales and marketing alignment strategy, but what is it, really? And who owns it?

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The difference between inbound and outbound marketing
Insight
Digital Marketing
Customer Experience
Digital Transformation
3 minute read
16.12.19

The difference between inbound and outbound marketing

In order to achieve growth, you have to know the difference between inbound and outbound marketing... And when to use them best in 2020!

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