![mastermover-cs-hero_min mastermover-cs-hero_min](https://www.karman.digital/hs-fs/hubfs/Karman%202024%20Website/Case%20Studies/MasterMover/mastermover-cs-hero_min.webp?width=2000&height=880&name=mastermover-cs-hero_min.webp)
![mastermover mastermover](https://www.karman.digital/hs-fs/hubfs/Karman%202024%20Website/Logos/client-logos/mastermover.png?width=220&height=76&name=mastermover.png)
MasterMover
Services
HubSpot web development
HubSpot implementation
Platform
HubSpot
Industry
Manufacturing
Overview
As a diamond HubSpot partner, we specialise in enhancing sales and marketing capabilities for industry-leading businesses.
When MasterMover, a top manufacturer of electronic tugs, sought to elevate their CRM for improved sales and marketing efficiency, we rose to the challenge.
The mission
Our mission was to enhance MasterMover’s sales, marketing and operational capabilities by harnessing the power of HubSpot.
![](https://www.karman.digital/hubfs/Karman%202024%20Website/Case%20Studies/MasterMover/mastermover-cs-page_min.webp)
![](https://www.karman.digital/hubfs/Karman%202024%20Website/Case%20Studies/MasterMover/mastermover-cs-page_min.webp)
Utilising HubSpot’s meticulous CRM customisation to drive growth and performance.
MasterMover’s embrace of HubSpot’s dynamic CRM unlocked their full digital potential, boosting productivity and organisation across multiple global teams.
The mission
The discovery phase allowed us to understand MasterMover's unique requirements and align their teams with the CRM objectives. We meticulously planned HubSpot implementation, focusing not only on marketing and sales but also on operational capabilities.
Mapping processes and data architecture provided insight into team interactions and handover points. This stage facilitated effective migration of data points and ensured bespoke training for relevant teams.
1
Unified global business
By migrating over to HubSpot, MasterMover has built a centralised hub for all their data. Custom solutions were built to improve cross-country operations, integrating multi-language quote features, custom reporting with HubSpot’s APIs.
The Project
Our team of HubSpot web development experts developed a custom solution to meet the complex needs of MasterMover’s global operations. Six global teams are now connected seamlessly within HubSpot, allowing for ease of access, reporting and communication across the business.
Our team migrated MasterMover's quote documentation into HubSpot, enabling alignment between pre and post-sale information.
Custom solutions were developed for multi-language quotes, leveraging HubSpot APIs to replicate business aspects. We created custom reports inside HubSpot to provide real-time insights for performance monitoring, allowing MasterMover to stay connected with their teams and actively monitor performance across the globe.
The result
By choosing HubSpot, MasterMover experienced exponential increases in process productivity across global teams.
Our tailored approach to onboarding left them with a CRM seamlessly integrated into company processes, enhancing overall efficiency.
MasterMover's embrace of HubSpot unlocked their full digital potential, demonstrating how meticulous CRM customisation can drive growth and performance.
![](https://www.karman.digital/hubfs/Karman%202024%20Website/Case%20Studies/MasterMover/mastermover-cs-page-2_min.webp)
![](https://www.karman.digital/hubfs/Karman%202024%20Website/Case%20Studies/MasterMover/mastermover-cs-page-2_min.webp)
Collaboration
Working as an extension of their internal teams, we hosted frequent discovery calls with all relevant teams and stakeholders.
This transparent communication was essential in helping us discover what HubSpot customisations and integrations they required.
Working with this direct and open approach allowed us to gauge the connection between the Marketing, Sales, Service, Distribution and Operations teams, allowing us to preliminarily plan processes required to further align and automate the departments within the CRM.
6
Global teams transformed
MasterMover saw an exponential increase in process productivity in different teams across the globe. Our three stage approach to onboarding HubSpot left them with a CRM that assimilated seamlessly into company processes.
Services we used creating this work
HubSpot web development
Leveraging HubSpot’s CMS for global expansion, we created a modular system which allows for seamless connection between teams and a level of agility they can leverage well into the future.
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Want to learn more?
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